By placing an order through the website, you agree to the following Terms and Conditions:

1. Please note that all transactions will be carried out in UK pounds Sterling.

2. Once you have placed your order, confirmation will be sent to you via email by Paypal.

3. VAT is included in the item price.

4. All prices shown on the Barbara Dickson Shop page include postage and packing charges. All orders are sent by Royal Mail.

5. Providing products are in stock, we will despatch to the address of your choice within seven days of receiving your order (or with payments by cheque, once your cheque has cleared). Please allow up to a week for UK delivery. You will be notified if there is a delay to your order.

Please note that delivery times for pre-orders of upcoming albums are an exception to the above.

6. Returns: We give a 30-day money back guarantee. This means that, if you're not completely satisfied, providing goods are returned to us in good condition within 30 days of your purchase, we guarantee to exchange goods or refund your money. We must be notified by e-mail within 48 hours of delivery should merchandise arrive with you in a faulty condition. Please note that we are unable to exchange CDs unless they arrive in a faulty condition.

7. The buyer is responsible for ensuring safe delivery of the returned item.

8. These Terms and Conditions do not affect consumer statutory rights.